CANCELLATION AND NO-SHOW POLICY
We require a minimum 24 hour courtesy cancellation notice of most services. A deposit is collected prior to booking bridal parties, spa parties, microblading and full sets of lash extensions. Cancellations of these services require a 48 hour notice or you will lose your deposit (bridal parties require a 72 hour notice). These services take more time than most salon services and if you don’t show up then the salon and our service providers lose income. If you no show or cancel within the 24-48 hour time period, you may be charged for your appointment. If you no show or have a late cancellation 3 or more times, then you will be required to prepay to reserve your visit.
PRODUCT RETURN POLICY
At Bellezza Avanti Spa/Salon, we want you to love your purchase! If you're not completely satisfied, we’re happy to offer a return for store credit under the following conditions:
Return Eligibility
Returns are accepted within 30 days of the original purchase date.
Skincare and make-up items must be unused, unopened, and in their original packaging with all seals intact.
Hair products must be more than half full.
Proof of purchase - Receipt or order verification within our salon system is required.
Returns will be issued as store credit only—no cash or credit card refunds.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
Opened makeup and skincare products (due to hygiene and safety regulations).
Opened or used products, with the exception of hair products which may be returned if less than 50% used.
Gift cards and promotional items.
Exchange Policy
Defective or damaged products may be exchanged for the same item within 14 days of purchase.
How to Initiate a Return
To request a return or exchange, please:
Visit our salon with the product and receipt.
If approved, store credit will be issued to your account for future purchases.
Thank you for shopping with Bellezza Avanti Spa/Salon —we appreciate your business!